one-on-one customer service

The Importance of Customer Service in Small Business Relationships

Vivian Vinci2020-09-30T12:56:35-04:00July 18th, 2019|Categories: Business Development|Tags: one-on-one customer service, printing services, small business customer service|

Small businesses are the backbone of the economy but often are forgotten in the larger scope of things. Larger companies with massive brand awareness and appeal are put in front of consumers daily which may make it seem like smaller businesses are falling by the wayside and have no real hope of competing. However, smaller [...]

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Our Company Mission

Acu-Data believes in offering a personalized, one-on-one approach to providing print and promotional product solutions to all customers.

Our Philosophy

To us, “more than just paper and ink” means standing for more than just the final product we deliver. Our final product reflects the values we uphold to our customers, ourselves, and our print solutions.

Acu-Data's Promise

We promise to provide the best solution possible within budget. No matter the complexity or unique challenges of your project, we can create the right solution to meet your needs.

We invest a great deal of time to thoroughly understanding your needs upfront. You need a print vendor who is willing to take the initiative in finding the best solution for your project. Building relationships on trust and delivering on our promise to help customers save time and money without sacrificing quality is a standard we stand by proudly.

Our Core Values

Intent: Acu-Data has a genuine concern for the needs of our customers. We have dedicated ourselves to being honest, loyal, and responsible in all that we do. As such, we promise to deliver the best printing and marketing advice and solutions to help our customers succeed.

Excellence: In a service business that deals in tangible products, upholding a high standard of excellence is critical to long-term success. We continually push ourselves, our print partners, and our processes for delivering service to uphold a high standard of excellence as it is the benchmark for all that we do.

Character: We believe, to truly deliver solutions, customers must trust your organization to be looking out for their best interests, even when left to your own devices. We uphold a strong set of moral values which reflect how we conduct ourselves in our personal lives as well as with our customers.

Stewardship: Our customers entrust the printing needs of their organization to us. We do not take this lightly and believe with power, comes great responsibility. Acu-Data ensures that every project we touch is managed effectively, resourcefully, and with our customer’s best interests in mind.

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